First I'd like to say that you sir are truly awesome for how much I've seen you you help others and now myself as well.
Maybe I'm doing something wrong, but I downloaded the file from the link you sent me and I'm still getting the same problem when I unzip it in my NWN folder. Is there something else that could be going on? My test character is a Troll Fighter with Weapon Focus (Greatsword) & Power Attack.
When I click on Customization I get a 4" by 2" (roughly) box come up with 2 clickable options. Troll (which I assume changes who your body looks & I simply leave as Troll) and Tattoo Customization which is centered about 1/4" off the bottom. I can't expand the box, but I can Tab through about 6 other tabs (I can tell by how many times I press it until it cycles back).
Thank you again for helping me so promptly and generally being cool.
Rob